We are open for essential veterinary care, urgent and emergency cases but only from our Hersham branch (-having needed to close our Cobham, Shepperton & Thames Ditton branches to ensure appropriate staffing levels). We will balance the need for social distancing (to protect our clients and our team), with our responsibility to look after all our pets’ health. We will endeavour to deal with:
- All urgent & emergency cases
- Vaccinations for puppies, kittens and all rabbits
- Other essential vaccinations to be given to pets we feel might be at risk
- Neutering (castrations & spay) options in certain, essential situations
If you feel any of the above apply to your pets, then please ring us on 01932 220768 to discuss with us. Please note, we may not be able to see you straight away and we will prioritise those pets most at risk.
We will use remote consultations (telephone/video call) for all other cases, including repeat prescriptions of some ongoing medications. We have put in place safeguarding measures to reduce the risk of contracting COVID-19. We will advise you of these new protocols before any visit.