Help us to protect you an your pets from Covid-19

24hr Emergency Phone Number:

01932 220768

We are open for essential veterinary care, urgent and emergency cases but only from our Hersham branch (-having needed to close our Cobham, Shepperton & Thames Ditton branches to ensure appropriate staffing levels). We will balance the need for social distancing (to protect our clients and our team), with our responsibility to look after all our pets’ health.  We will endeavour to deal with:

  • All urgent & emergency cases
  • Vaccinations for puppies, kittens and all rabbits
  • Other essential vaccinations to be given to pets we feel might be at risk
  • Neutering (castrations & spay) options in certain, essential situations 

If you feel any of the above apply to your pets, then please ring us on 01932 220768 to discuss with us. Please note, we may not be able to see you straight away and we will prioritise those pets most at risk.

We will use remote consultations (telephone/video call) for all other cases, including repeat prescriptions of some ongoing medications. We have put in place safeguarding measures to reduce the risk of contracting COVID-19. We will advise you of these new protocols before any visit. 

Pet Wellness packs

To ensure that our pets stay as healthy as possible during these unsettling times, we have set up a “Pet Wellness Pack” service. Clients can request any other products that can normally be purchased from us, for example: flea & worm treatments, ongoing medications, food, cat litter, toys. We will even try to arrange ??" when possible - for these to be delivered, avoiding the need for clients to leave their homes. We ask that requests for our Pet Wellness Packs be emailed to and we will revert with potential ordering timeframes.


It has been a very difficult decision to make but by agreeing to comply with these unprecedented changes, we will be doing our part in fighting the battle against the spread of COVID-19. We have made this decision as the health and wellbeing of our patients, clients & team members is our number-one priority. We will get through this challenging period by pulling together and looking after each other’s health and safety. We thank you for your understanding and ongoing support - we hope you stay healthy and well.


Warmest regards

Jamie & the whole team at Beech House Vets