Stay at home to reduce the spread of COVID-19 and its new variant!

24hr Emergency Phone Number:

01932 220768

We’re still open despite the 3rd National Lockdown but this is a very serious public health crisis. The new variant is reported to be highly transmissible and the UK is at alert level 5 which means there is a material risk of healthcare services being overwhelmed. Therefore, the veterinary profession is being urged, with each practice being part of its community, to be leading by example - it is imperative to be doing everything we can to stop the spread of the virus.

This means we must only undertake work that is essential for animal health & welfare.  Our governing bodies, the Royal College of Veterinary Surgeons and the British Veterinary Association have produced new guidance to help us determine what care we should be providing in the context of the very strong ‘stay at home’ message to reduce the risk of and spread of COVID-19 and its new variant. This means that we cannot continue to maintain business as usual and unfortunately we must reassess our caseload whilst ensuring all safety measures in light of the new variant.

We will always continue to see urgent and emergency cases as quickly as possible but will assess every case on an individual basis, regarding your pet’s healthcare needs. It does mean that we may need to delay some healthcare services - such as vaccinations and neuterings — unless deemed appropriate by the team.  Non-essential veterinary care will need to be delayed until after the Lockdown.

In the first instance, we will - to the best of our ability - provide healthcare and veterinary advice (including repeat prescriptions of some ongoing medications) by telephone and where possible, by video call. If we deem it necessary for you to visit us in practice, so we can examine and treat your pet in person, we kindly ask that you stick to the national guidelines when travelling and please wear a face covering at all times at the practice.